How do I add items to my shopping cart?
Once you have selected the item(s) that you want to add to your shopping cart, hit the Add To Cart button to add the selected item to your shopping cart. At this point, you can change your quantity. Then you can continue shopping or check out.

How do I delete an item from my shopping cart?

Delete unwanted items from your shopping cart by selecting the "Remove Item (s)" button located on the right side of the item entry in your shopping cart.

I can’t add items to my shopping cart.

If your browser is set to refuse cookies, your shopping cart may report that it is empty. Our site uses cookies to keep track of the items in your shopping cart. If cookies are turned off, then the shopping cart feature will not work for you. If this is the case, you have two options:
1.)You can set your browser to accept cookies and you will be ready to start shopping. To learn more about adjusting cookie settings, please refer to the help contents of your Internet browser and search for "cookies".
2.)Or, you call call 310 697-3068 to place your order.

I can’t delete items from my shopping cart

If you cannot delete items from your shopping cart, you may be experiencing a cache problem. This means that when you attempt to delete the item(s) in your shopping cart, your request isn’t registering in your computer’s cached memory. This problem can be solved by clicking on the "Refresh" or "Reload" button on the top navigation bar of your browser. If you are still having trouble, you need to delete your cookies, and try again. To learn more about deleting cookies, please refer to the help contents of your Internet browser and search for "cookies". (Return to top)

Do you accept back orders?

It depends on what the item is. Please contact us by phone 310 697-3068 or email DogGoneCute@TheArtMart.Biz


How can I pay for my order?

You have several payment options:

Credit Cards: We accept Visa, MasterCard, Discover, and American Express through PayPal. You do not need to have an account with PayPal to use your credit card.
PayPal

By Money Order or Business Check: You may pay with either a money order or business check made out to The Art Mart. After you have submitted your order, you will receive an order number. The order number should be written on the memo line of the check and mailed to:
The Art Mart
Dog Gone Cute Wholesale
4001 Inglewood Av #101-286
Redondo Beach, CA 90278
As soon as the check clears your order will be shipped. We will cancel any orders placed that are not in receipt of a check within two weeks.

Is there a minimum order size?
Yes.  3 items of any one size one color. For example, 3 Blue Hoodies, size XS. There is a minimum order of $200.00.

How do I track my order and check its status?

Our site features live online order tracking. When you place an order, you will receive an email order confirmation which will contain a link so you can check on the status of your order. Or, you can go to the Customer Service section of our website and use your order number to check the status track of your order. (Return to top)

Tracking Shipments: When we ship your order, you will receive a Shipping Confirmation email with a link so that you can track the location of your order and see the anticipated delivery date. Package tracking is available at http://trackorder.Dog Gone Cute Wholesale.com.

If you have any questions regarding tracking, please email us with your order number at support@Dog Gone Cute Wholesale.com. Or, call us at 310-697-3068. (Return to top)

How soon will my order be shipped?

We pride ourselves on prompt and accurate shipping of all orders within 48 hours of received payment M-F. (Return to top)

My order arrived damaged. What should I do?

All shipments are fully insured, and damaged merchandise will be replaced promptly. If a package appears damaged at the time of delivery, you have the right to refuse it. If you discover the damage after opening the box, do not dispose of original shipping cartons or the damaged merchandise as examination by the carrier’s inspectors may be necessary. (Return to top)

UPS Shipments: Should damage occur in a UPS shipment, notify UPS immediately at 800-PICK-UPS and then contact Dog Gone Cute Wholesale at 310-697-3068 Monday through Friday 9:00 am to 5 PM  PS., or email us at DogGoneCute@TheArtMart.Biz.

USPS Shipments: If a Parcel Post package arrives damaged, have a local postal clerk verify the damage, then notify us.

When can I expect my order?

Delivery can occur next day or take up to 3 business days after your order has shipped, based on your exact location.

Shipping Confirmations: Once your order has shipped, you will receive a shipping confirmation email with a link that will enable you to see the location of your order and its and anticipated delivery date.

Next Day/Expedited Delivery

Next Day Air Saver, 2nd Day, and 3-Day shipping are available for an additional charge. We recommend UPS 2nd Day Air for two-day service anywhere in the U.S. for a nominal cost based on the weight of the order. At final checkout, you can select one of these options and the cost will be automatically calculated for you. Please note that delivery times for Next Day Air Saver, 2nd Day and 3-Day refer to business days only and excludes weekends and holidays. Note: Aerosols cannot be shipped via air or outside the continental U.S. (Return to top)

Can I get a discount on my large order?

We offer discounts and quantity discounts on very large orders over $3,000.00. For a price quote or more details, please call and ask to speak with Lou at 310-697-3068 or email Lou@TheArtMart.Biz. (Return to top)

How can I contact you directly?

Contact us by phone, email, fax or mail

Hours: Monday through Friday 9 am to 5 pm PST
To Place an Order

By Phone: Call us at 1-310-697-3068 .

By Mail:
TheArtMart.Biz
Dog Gone Cute Wholesale
4001 Inglewood Av #101-286
Redondo Beach, CA 90278
By Email: To place an order, email us at DogGoneCute@TheArtMart.Biz

Customer Service

We are here to help! If you’ve already placed an order and have questions about it, require assistance from our Technical Support staff, or you can’t find a particular product Email us at DogGoneCute@TheArtMart.Biz

By phone: Call Customer Service at 1-310-697-3068. (Return to top)

What do I do if there is a problem with my order?

All products that we sell carry our complete guarantee of satisfaction. If you have an issue, we want to make it right! Please email us at DogGoneCute@TheArtMart.Biz with a description of your specific question or issue. We typically answer all emails within 24 hours M-F. Or, call us at 310-697-3068, and we will be happy to assist you. (Return to top)

What is your return policy?

All products that we sell carry our complete guarantee of satisfaction. If for any reason you’re not completely satisfied, you can return it within 30 days. We will give you an exchange or refund (excluding freight), whichever you prefer. If you are dissatisfied, please call Customer Service at 310-697-3068, or email DogGoneCute@TheArtMart.Biz.

Restrictions: We regret that personalized items cannot be returned unless there is a defect in workmanship. (Return to top)

When will I receive an email confirmation of my order?

You will receive an email confirmation within a few minutes of placing your order on our website. (Return to top)
Special Orders:
We do accept special orders. If there is a design that you would like for us to make, please call Lou at 310-697-3068 or email Lou@TheArtMart.Biz